Get the answer to "How does my telecom environment compare to others?" and understand why
As your organization demands greater efficiency and increased productivity from telecom and IT resources, identifying and understanding your strengths and weaknesses is critical. How do your telecom and IT management practices stack up to industry best practices? How do they measure against your peers? AOTMP’s validation and benchmark service can help you establish a baseline for comparative evaluation, and arm you with insight to monitor ongoing
effectiveness in your telecom environment.
Benchmark your environment against others
The Validation and Benchmark Service provides a set of critical indicators via dashboard reports to reveal how your environment stacks up against peer organizations in your industry, AOTMP Standards of Excellence, and your organization's baseline benchmarks.
Dashboard metrics are customized to represent common variables within your industry and the needs of your specific environment. Two dashboard reports provide at-aglance status of your environment:
- Executive Benchmark Report - Shown above, this report illustrates enterprise benchmarks and peer comparisions in the seven telecom environment
management discipline areas
- Benchmark Detail Report - Shown below, this report provides enterprise benchmark details for the seven telecom environment management discipline areas across four audience segments: business line managers, finance, telecom operations, and executives
AOTMP’s Validation and Benchmark Service provides recommendations for improving benchmark scores within each area. The Benchmark Recommendation Report outlines all benchmark metrics contributing to the dashboard reports, and activities supported by AOTMP standards and best practices are outlined to address inefficiencies indicated by low benchmark scores.
You can’t manage what you can’t measure
Achieving better results begins with a reliable baseline of your current environment. Many organizations already have an inventory of telecom services as part of an internal or packaged telecom expense management (TEM) solution, but fail to validate accuracy. A validated inventory can provide valuable information, and deliver a set of reliable benchmarks to identify the relationship of services and cost to the enterprise. Maintaining validity of your services inventory is critical to managing performance and being able to make confident, proactive decisions affecting your environment.
Validation provides visibility into your current telecom environment through:
- Executive and detailed validation reports of inventory accuracy, service-to-cost relationships, and benchmarks against market peers in all validation categories
- Actionable recommendations for achieving optimal inventory accuracy and service-to-cost performance for your enterprise
- Process improvement recommendations for aligning telecom environment management activities with enterprise objectives
Click here to download a Validation and Benchmarking overview sheet.
For more information about AOTMP's Validation and Benchmarking Service, please call 1.317.275.7200 or
contact us.