One of the most critical steps for any enterprise considering the implementation of a Telecom Expense Management (TEM) program is gaining internal support for the initiative. All TEM programs need internal support in order to be effective and sustainable. Often, objectives surrounding cost reduction or expense management lead the motivation for business case development. It is important for enterprises to assess needs beyond short-term financial gains to promote and create a sustainable program that will meet current and future business needs. This report shares the latest AOTMP research results and outlines best practices to consider when seeking internal support for telecom expense management programs.

 

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