Valuable, organized information when you need it
Get reliable data and insight delivered to your desktop from an online, searchable repository created by the only researchers focused exclusively on driving efficiency in the telecom environment.
- Understand how your enterprise compares to peer and competitive organizations on key telecom and technology performance metrics
- Support your business cases and decisions on staffing, resources, budget and other areas with hard numbers that come from reliable industry research
- Understand how other organizations have successfully completed telecom and IT projects or tackled challenges
Click here to download the AOTMP Access brochure.
Recognize trends affecting performance and efficiency
AOTMP Access and
AOTMP Total Access help you determine budget allocations and resources, understand how your organization compares to others, and make decisions to promote efficiency and smart spending in your organization. As performance management becomes a higher priority, AOTMP Access provides the reference points and benchmarks needed to justify new purchases, new technology or management decisions on staffing, resources, budget and other areas. You get information and numbers backed by reliable research.
This subscription service offers benchmark data, research studies and publications, case studies and expert advice in critical areas of enterprise telecom & IT environment management:
- Telecom Expense Management (TEM)
- Wireless Mobility Management
- Network Performance Management
- Unified Communications
Put AOTMP’s research data to work in your environment to improve efficiency, and position your telecom and IT investments to serve a more strategic role. AOTMP’s industry intelligence is gathered and produced by analysts working directly with enterprises and Suppliers, and surveying, training, and certifying more than 1,000 telecom end users annually.
Benchmarks
Understand how your telecom and IT environment compares against your peers and competitors to measure your level of efficiency. AOTMP Access delivers
benchmarks for quick decisions with a wealth of thought and research behind them, for example:
- Deploying a wireless application requires the same Full Time Equivalents (FTE) for Help Desk support as deploying 600 wireless devices
- Enterprises that have implemented technology to secure mobile devices and mobile data report a 20% drop in monthly per-user voice service charges and spend 25% less per user on mobile data services
- 72% of enterprises with integrated databases for voice services and data circuits report process revision rates at or below 10%
- Enterprises with a formal policy governing wireless usage spend 40% less per user on mobile voice services
- Customer Relationship Management (CRM) applications require an average of one additional Full-Time-Equivelant (FTE) for Help Desk support
AOTMP Access also provides valuable benchmark information from calculator tools that deliver quantifiable insight on issues affecting your environment. Calculator tools can help you use data from your enterprise to find real answers to issues like:
- How much WAN bandwidth growth have your peers experienced year-over-year?
- How does my environment compare to other organizations in the number of FTEs processing invoices?
- How does the number of wireless help desk FTEs in my environment compare to other organizations?
Case Studies
Understand how other organizations have achieved success with enterprise telecom and IT issues like growing wireless demands, usage policies, VoIP, and more. Explore the different tactics used to address these challenges, find out if the results were favorable, and determine what options might work in your organization. For example:
- Hear how one organization developed a business case for a formalized Telecom Expense Management (TEM) program, and the cost savings and efficiency benefits that were realized
- Learn how an organization tasked with protecting wireless device data successfully implemented technology to secure data, and also achieved a reduction in voice and mobile data service charges
- Understand how a call center migrated to VoIP, how the business justification was developed, and the major issues encountered during the project
The case studies available in AOTMP Access outline how leading organizations have achieved a new level of efficiency in telecom and IT management. Make a real impact in your telecom and IT environment by leveraging the experiences of others — available exclusively in AOTMP Access.
Research Publications
As a subscriber to AOTMP Access, you’ll be the first to receive AOTMP research publications covering timely and relevant issues in enterprise telecom & IT
environment management. Research publications include:
Research reports: in-depth examinations of research findings and best practices in key areas of enterprise telecom environment management
Market Landscapes: comprehensive reviews on specific enterprise needs and Supplier offerings available
Event Briefs: Highlights and key take-aways from AOTMP industry events
Insider’s Guides: Deliver fact-based findings from AOTMP survey data and other research projects with a focus on these core areas:
- Industry Intelligence: Must-have information on changes and trends in the telecom industry, technology, management practices, and business challenges
- Standards & Best Practices: Snapshots of AOTMP standards and best practices and how they can impact your environment
- Benchmarking: Explore enterprise benchmarks established from weekly AOTMP polls and other surveys to understand how your organization compares
- Performance Metrics: Gain perspective on specific metrics driving enterprise performance
- Human Capital: Insight on telecom and IT staffing and skills challenges, as well as successes and trends in human capital across the industry
AOTMP Access subscribers also enjoy many other benefits like participating in bi-monthly web conferences led by AOTMP analysts, priority notification to participate in all AOTMP research studies, surveys and opinion polls, and weekly e-newsletters highlighting new research and benchmarks of interest.
AOTMP has one focus — to drive efficiency and profitability in enterprise telecom and IT. Unlike other research organizations that cover multiple industries, AOTMP’s dedicated focus uncovers deeper insight into the telecom environment — providing you with more valuable data.
AOTMP Total Access
AOTMP Total Access provides all the benefits of AOTMP Access, but also offers access to a team of AOTMP analysts ready to help you make better, more strategic decisions. Your pre-scheduled analyst sessions are tailored to meet your business needs and address the specific issues your organization is facing. Learn more about AOTMP Total Access
here.
To find out more, or obtain an enterprise AOTMP Access or
AOTMP Total Access subscription for your organization, please call 1.800.460.9568.