Conferences
AOTMP 2012: Fixed & Mobile Telecom Management Conference
February 13-16, 2012 | Orlando, Florida
Certified Telecom Management Specialist (CTMS) Boot Camp
Join us in Indianapolis for a Certified Telecom Management Specialist (CTMS) Boot Camp to learn best practices for managing telecom services, budgets, contracts, and service provider relationships. Validate your position, skill set and credibility within your organization!
Download Brochure | Download Syllabus | Register
- May 14-18, 2012
- September 17-21, 2012
Watch for AOTMP at the Following Events
Asentinel User Group Training with AOTMP University
Join us in Atlanta for a Certified Telecom Management Training Event to learn best practices for managing telecom services, budgets, contracts, and service provider relationships. Validate your position, skill set and credibility within your organization!
- Thursday, April 19
Webinars
Previously Recorded Webinars
Center for Telecom Environment Management Standards (CTEMS)
- Join the Board of Directors
- Join the Industry Best Practice Council
- Learn more about CTEMS at www.ctems.org
Additional Training Opportunities
The following boot camps are available through the Resource Center for Customer Service of Professionals, LLC. AOTMP University will award credit hours upon completion of each boot camp. These credit hours can be applied to AOTMP University Professional Certifications.
Fundamentals of Call Center Telecom Expense Management (TEM): This hands-on training course is focused around telecom invoices, and how they represent a gold mine of potential cost savings, credits, and refunds. 24 Hours (3 Days)
- March 26-28, 2012 (Washington DC)
- May 12-16, 2012 (Atlanta, GA)
- June 18-20, 2012 (Boston, MA)
- August 20-22, 2012 (Boston, MA))
- October 1-3, 2012 (Las Vegas, NV)
- November 12-14, 2012 (Philadelphia, PA))
- December 3-5, 2012 (Tampa, FL)
Managing Call Center Telecom Costs: Recovering Overcharges and Identifying Savings: This intensive, hands-on training course focuses on telecom expense management strategies for contact centers and other telecommunication-intensive environments.40 Hours (5 Days)
- March 26-28, 2012 (Washington DC)
- May 7-9, 2012 (Atlanta, GA)
- June 18-20, 2012 (Boston, MA)
- August 20-22, 2012 (Boston, MA))
- October 1-3, 2012 (Las Vegas, NV)
- November 12-14, 2012 (Philadelphia, PA))
- December 3-5, 2012 (Tampa, FL)
