AOTMP’s Performance Benchmark Program measures the efficiency and productivity of an enterprise telecommunications environment and enables continuous improvement and optimization through ongoing performance measurement cycles and recommendations.

 

 

The Performance Benchmark Program is comprised of three distinct and continuous cycles:  Measure, Assess and Improve. AOTMP experts collect measures, compare and analyze results, prepare recommendations, guide implementation activities, overall program direction, ensure application of best practices.

Continuous improvement cycles

 

Measure  
A performance baseline is established across your resources (people), processes and business results. For example, measurements may include:

Assess

Performance comparisons against prior results, industry peers, all industry averages and AOTMP Market Excellence are determined and scored against AOTMP's Performance Index. Evaluation of key performance indicators across the seven disciplines of AOTMP's Environment Management Model is analyzed and improvement recommendations for increasing telecom environment performance efficiency are developed. 

 

Improvement recommendations are prioritized based on ROI and impact to the telecom environment and business objectives. Integration of best practices and activities driving performance improvement are guided by AOTMP experts.

 

 

 

This process identifies priorities for improvement, and the impact they have on the organization. Continuous improvement and re-evaluation of performance enables enterprises to measure telecom effectiveness across operational performance, as well as effectiveness and contribution to overall business objectives. 

 

 

For more information about AOTMP's Performance Benchmark Program, please call 1.800.460.9568 or contact us.