Efficiency First® Solution Certification participants adopt the Efficiency First® Framework, a disciplined, best practice-driven approach to managing fixed and mobile telecom environments, and integrate best practices into their technology and services.
The Efficiency First® Solution Certification provides credibility, serves as an outward symbol of a vendor’s commitment to providing superior solutions and enables industry leaders to differentiate themselves from the competition.
During the Efficiency First® Solution Certification Program, a comprehensive evaluation of the vendor’s service offerings and delivery performance will be conducted with findings compared to the principles of the Efficiency First® Framework.
- Capabilities Assessment – Solution offering evaluation and capabilities ratings illustrating the degree of alignment of each activity against the Efficiency First® Framework
- Scoring – Examination and scoring of solution offereing components
- Solution technology may include fixed and mobile telecom infrastructure (hardware, transport, software), or any technology used by enterprises to manage their fixed and mobile telecom environment
- Solution services may include professional services, consulting and/or BPO
- Product subject matter expert questionnaires & interviews
- Product / solution demonstrations
- Company overview with business vision and market position interviews
- Overall satisfaction
- Quality / performance of technology (if applicable), services (if applicable), and account management
- Satisfaction with the impact of the solution to the business, the value for the price of the overall solution, and the performance of the overall solution related to enabling/delivering technical, financial and operational efficiency gains
Certification Candidate Measurements:
- Technology & services
Complete the form to learn more about the Efficiency First® Vendor Solution Certifications.