AOTMP's team of instructors are seasoned industry experts who have a passion for helping telecom and IT professionals advance their skill sets and understanding of standards and best practices for managing an enterprise telecom/IT environment.
Tim Colwell is the Vice President of Knowledge Operations and a Certified Master Instructor with 14 years of telecommunications management experience. His professional expertise spans management consulting, budget management, cost containment, contract negotiations, inventory development, service provider relationship management, and network infrastructure design. Tim draws upon his diverse telecommunications business consulting and technology management experience to lead the best practice and knowledge operations team at AOTMP. He is a contributing editor for several industry publications and frequently presents at industry events.
Prior to joining AOTMP, Tim worked as Director of Support Services for a telecommunications consulting firm and managed project teams consulting for Fortune 500 and Forbes Private 50 clients. Tim's telecommunications practices and methodology have been refined and proven over 500+ client consulting engagements. Earlier in his career, Tim served as Director of Sales & Marketing for a telecommunications hardware manufacturer. Tim holds a BA in Telecommunications Management from Indiana University.
Beth Brewer joined AOTMP in 2004, and has more than 15 years of experience in many areas of the telecom industry. Beth approaches training with a mix of student education, hands-on-training and common sense. She believes in the saying “Knowledge is Power” and works hard to make those words a reality.
Prior to AOTMP, Beth worked for a major telecom carrier in Product Quality Assurance Management, and also spent many years with Verizon, most notably as a Sales Engineer. She analyzed customer requirements and created proposals to insure long distance voice, data and internet products met customer objectives. Beth also provided expertise in long distance pricing, long distance voice and WAN network configuration, provisioning and implementation, and has trained sales and support staff on network products and processes. Beth attended Harlaxton College in Grantham, England, and holds a BA in Telecommunications from Indiana University.
Stacy Wasson brings 10+ years of knowledge development and training experience to her role at AOTMP. Prior to joining AOTMP, Stacy spent several years developing and delivering technical, industrial, administrative and support skill course content for leaders in semiconductor and information services industries. In addition, Stacy has extensive experience writing technical and non-technical content.
Stacy has a strong belief in assisting people to develop essential, practical skills to meet their current and future career objectives, and she dedicates herself to helping others achieve one of her own life goals: to continuously immerse oneself in learning opportunities. Stacy graduated Magna Cum Laude with a BA in Political Science from Wright State University and also completed studies at Okayama University in Japan.
Lori Hess joined AOTMP in 2007, brining with her a diverse 22 year career in telecommunications. Working first as a system administrator for a large shared-tenant environment with ACD and call accounting systems, Lori learned firsthand the importance of competent and thorough customer support. Lori believes large and small companies have the same goals: profit and efficiency. Lori designed holistic and individual approaches for her customers with these primary goals at the forefront.
Lori opened her own training and project management company in 1992, growing it into a full service interconnect. Having experienced telecommunications from both sides of the desk, she facilitated the education of her customers, making them comfortable with the difficult telecom decisions they faced. Lori’s innate ability to listen to a customer’s needs, observe their procedures, and create custom solutions drew the attention of local vendors and large telecommunications firms that hired her in design and training capacities. Before joining AOTMP’s Knowledge Operations department, Lori worked as a telecommunications analyst, using her diverse skills in helping project teams perform extensive telecom inventories and TEM management solutions. Lori graduated from Purdue University with a B.A. in English Education.