KPIs Driving Decision-Making

**From the August 2020 issue of AOTMP® Insights** Key Performance Indicators (KPIs) present technology management teams the opportunity to use facts and business metrics to elevate technology into highly valued strategic asset status. KPIs need to be aligned to strategic business objectives, consistently measured, and tracked to identify trends and manage results. If not, the […]

The 4-1-1 on RPA

**from the July 2020 issue of AOTMP® Insights ** Guess what? You are probably familiar with Robotic Process Automation (RPA). You just may not realize it yet. That is because RPA has existed in many shapes and forms over the years. When you place a call, are redirected to another number or voicemail, and prompted […]

The IT Finance Elephant in the Room

**From the July 2020 issue of AOTMP® Insights** Are you as tired as we are of hearing about this ‘new normal’ yet? Sure, it’s exciting to consider. And there’s no doubt the term’s clickbait-y nature gets the attention it may rightfully deserve. But, the truth of the matter is there isn’t going to be such […]

AOTMP® Publishes the Efficiency First® Framework Guidebook

Association releases the Efficiency First® Framework Guidebook to help telecom, mobility, and IT management leaders drive performance and efficiency across the industry. INDIANAPOLIS (July 20, 2020) — AOTMP®, the Association of Telecom, Mobility, and IT Management Professionals, today published the Efficiency First® Framework Guidebook to help executives, business leaders, and technology professionals promote industry best […]

AOTMP® Launches Eight New Telecom, Mobility, and IT Management Specialty Certification Exams

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Three Tips to Help Your IT Finance Team During COVID-19

Thanks to coronavirus (COVID-19), we’re all facing unprecedented challenges and changes where managing technology is concerned. And – while this may be a scary prospect – it’s important to understand that what your telecom, mobility, and IT management practitioners do now can have a dramatic impact on your business tomorrow. And that goes double for […]

Podcast: Decoding the World of Best Effort Guarantee Chicanery

If you manage technology, the following scenario unfortunately sounds familiar for most. After spending weeks, months, or – in some cases – years searching for a technology solutions provider that fits your vision and business needs, you implement its mission-critical service only to find that it underachieves (or fails entirely). So, where do you go […]

Microsoft Makes 2020’s First Major Security Blunder

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Enterprise Mobile Technology is Evolving

While Enterprise Mobility Management (EMM) was once primarily concerned with securing and managing individual devices, today’s mobile technology initiatives are more broadly focused on user support – whether they’re in the office or not. But what does that mean for the future of enterprise mobile technology? The short answer is ‘chaotic.’ EMM is undertaking a […]

How New Technology is Shaping Telecom’s Future

As new technologies are developed and deployed, industry providers will explore how they can use it to attract customers, expand their growth initiatives, and influence the future of telecom. But are these organizations truly prepared to make meaningful changes happen? While integrating innovations like 5G sounds appealing, in reality the practice is much easier said […]

Reskilling & the Rise of Technology

Whether you’re ready or not, the world of work is changing. The pace of technological development is pushing innovation to new heights, giving workers and organizations more information and ability than ever before. And your best bet to keep up with everything going on is reskilling. For years, companies have had to balance implementing more […]