The Efficiency First® Framework Guidebook is for business and public sector organizations adopting Framework principles and service providers aligning products, services, and solutions with Framework principles. This Guidebook defines and outlines key principles and practices that help drive performance and efficiency which can be applied to existing practices and processes. In addition, the principles of the Efficiency First® Framework complement other business practices such as ITIL, Six Sigma, Lean Sigma, and TBM.
The guidebook contains descriptions, definitions, evaluation criteria, management considerations, process development guidance, use cases, roles/responsibility profiles, measurement criteria, and adoption best practices for all Efficiency First® Framework elements.
Efficiency First® Framework practices and principles are used to diagnose and resolve over 1,000 potential points of telecom, mobility, and IT management inefficiencies.