EFFICIENCY FIRST^® FRAMEWORK 2020

The new standard for telecom, mobility, and IT management excellence

Order Your Copy Today

The Efficiency First^® Framework is backed by…

U.S. PATENTS

YEARS OF DEVELOPMENT

HOURS OF LIVE CUSTOMER ENGAGEMENT

ORGANIZATIONS IN DATABASE

…to determine what works and how to quantify good, better, and best business results.

Your guide to telecom, mobility, and IT management mastery.

The Guidebook outlines best practices governed by four Efficiency First® Framework Guiding Principles:

Operational Excellence
Financial Accountability
Technical Integrity
Business Results

About the Efficiency First® Framework 2020 Guidebook

The Efficiency First® Framework Guidebook is for business and public sector organizations adopting Framework principles and service providers aligning products, services, and solutions with Framework principles. This Guidebook defines and outlines key principles and practices that help drive performance and efficiency which can be applied to existing practices and processes. In addition, the principles of the Efficiency First® Framework complement other business practices such as ITIL, Six Sigma, Lean Sigma, and TBM.

The guidebook contains descriptions, definitions, evaluation criteria, management considerations, process development guidance, use cases, roles/responsibility profiles, measurement criteria, and adoption best practices for all Efficiency First® Framework elements.

Efficiency First® Framework practices and principles are used to diagnose and resolve over 1,000 potential points of telecom, mobility, and IT management inefficiencies.

Efficiency First® Framework Elements

15 Focus Areas

(Operational, Financial, Technical, Business)

Optimization Focus

Transformation Focus

People
Process
Technology
Services
Assets

Licenses
Vendors
Costs
Contracts
Compliance

Data Aggregation
Automation
Engagement
Innovation
Business Impact

8 Stakeholder Groups

(Business, Customers, Management, Operations)

7 Performance Areas

(Measure, Identify, Monitor)

10 Core Management Technologies

(Systems, Tools, Data Sources)

Executives
Finance
Procurement
Business Unit Leaders
Internal Customers
External Customers
Telecom/Mobility/IT Management
Telecom/Mobility/IT Operations

Team Performance
Practice Area Performance
Vendor Performance
Business Performance
Optimization Potential
Transformation Potential
Key Performance Indicators

IT Asset Management
IT Service Management
Unified Endpoint Management
Telecom/Mobile/IT Expense Management
Cloud Management
Network Monitoring/Management
Contract Management
Sourcing Management
Data Analytics & Visualization
Data Lake (Unified Data Storage)

3 Portfolio Areas

(Assets, Services, Licenses)

Telecom
Mobility
IT

Continuous Improvement
Approach

4 Guiding Principles

Operational Excellence
Financial Accountability
Technical Integrity
Business Results

30 Core Practice Areas

(Telecom, Mobility, IT Workgroups & Procedures)

Asset Management
Auditing
Budgeting & Forecasting
Business Analysis
Change Control
Contract Management
Data Privacy
Disaster Recovery
Endpoint Management
Exception Management

Framework Alignment
Governance
Help Desk
Invoice Processing
License Management
Network Design
Order Management
Performance Management
Policy
Portfolio Delivery

Project Management
Quality Control & Assurance
Regulatory Compliance
Reporting & Analytics
Risk Management
Security
Service Management
Sourcing & Procuement
Strategy
Vendor Management

Digital eBook

Single user license eBook is viewable using Adobe Digital Editions

AOTMP® Member Preferred Pricing

Already an AOTMP® Member? Be sure to log-in to view your member preferred pricing!
Learn more about AOTMP® Association Membership

Team Bundle Special Pricing

Equip your entire team with the definitive telecom, mobility, and IT management mastery resource
A team license package includes 10 individual licenses.

About the Efficiency First^® Framework 2020

The Efficiency First^® Framework is a set of practices and principles for managing enterprise Telecom / Mobility / IT. The Framework promotes technical, financial, and operational management efficiency, and drives business results. The Framework is the foundation for a Center of Excellence designed to deliver maximum business value.

Business and Public Sector organizations adopt Efficiency First^®Framework principles to drive Center of Excellence performance results.
Vendors align products, services, and solutions with Efficiency First^®Framework principles to support customers’ performance goals.

About the Efficiency First^® Framework 2020

Business and Public Sector organizations adopt Efficiency First^®Framework principles to drive Center of Excellence performance results.
Vendors align products, services, and solutions with Efficiency First^®Framework principles to support customers’ performance goals.

About the Efficiency First^® Framework 2020 Guidebook

The Efficiency First^® Framework Guidebook is for business and public sector organizations adopting Framework principles and service providers aligning products, services, and solutions with Framework principles. This Guidebook defines and outlines key principles and practices that help drive performance and efficiency which can be applied to existing practices and processes. In addition, the principles of the Efficiency First^® Framework complement other business practices such as ITIL, Six Sigma, Lean Sigma, and TBM.

Updated in the first quarter of each calendar year to support technology, business and market changes, the guidebook includes:

Framework Principles
descriptions, definitions, and evaluation criteria

Portfolio Areas
descriptions, definitions, and management considerations

Focus Areas
descriptions, definitions, and evaluation guidelines

Practice Areas
descriptions, definitions, and process development guidance

Core Management Technologies
descriptions, definitions, and use cases

Stakeholder Groups
descriptions, definitions, and role/responsibility profiles

Performance Areas
descriptions, definitions, and measurement criteria

Continuous Improvement Approach
descriptions, definitions, and adoption best practices

Explore the Table of Contents
& Guidebook Introduction

EFFICIENCY-FIRST®-FRAMEWORK-GUIDEBOOK-2020-EXCERPT

Order Your Copy Today

Individual Membership Dues	Annual
Public Sector Member	$445
Business Member	$495
Service Provider Member	$995

Corporate Membership Dues (Annual)	Company Size – # of Employees
	up to 100	101 to 1,000	1,001+
Public Sector Organization	$3,150	$4,950	$6,750
Business Organization	$3,500	$5,500	$7,500
Service Provider Organization	$7,500	$9,950	$12,500
MEMBERSHIP NOTES:	Individual memberships are non-transferable. Use Public Sector pricing for Not-for-Profit organizations. Corporate pricing is based on company size NOT the number of individual members. Corporate pricing includes an unlimited number of individual members.

CORPORATE FEATURES/ BENEFITS
CORPORATE PREFERRED MEMBER PRICING An AOTMP® Corporate Membership shows your commitment to the industry. Not only that, it gives you and your employee members’ access to the education, resources, and information needed to effectively develop the skills that help you improve your job performance all at a preferred member price.
UNLIMITED EMPLOYEE MEMBERS A Corporate Membership allows all of your employees the benefits of signing up as an AOTMP® member (required to register).
CORPORATE DIGITAL BADGE Digital Badging is a simple and trusted way to share and promote membership status, professional credentials, and industry skills. Digital badges provide that extra step in validation and professionalism.
CORPORATE MEMBERSHIP DIRECTORY – This directory will highlight your company in a fully searchable database along side your fellow Corporate Members, allowing you to elevate your company in the industry as a thought leader.
AOTMP® AWARDS RECOGNITION The AOTMP® Industry Awards recognize innovation and excellence in the telecom, mobility, and IT management ecosystem among businesses and service providers which positively impact the telecom environment and elevate excellence in their business. All AOTMP® members will be recognized during the ceremony.
AOTMP® INSIGHTS RECOGNITION As a new Corporate Member, your company will be highlighted in AOTMP® Insights publication.
PRESENTING OPPORTUNITIES AT FUTURE MEMBER MEETINGS Be a thought leader by delivering sessions at AOTMP® member meetings through panels and instructor-led sessions.
MEMBER TO MEMBER PROMOTION PROGRAM Elevate your company by offering your fellow AOTMP® members exclusive rates on any of your company’s products or services.
AOTMP® INSIGHTS CONTRIBUTOR Contributing content allows you to share your thought leadership on industry topics.
EVENT RECOGNITION During any live event, you will receive a member ribbon and will be recognized as a Corporate Member, elevating you and your company as thought leaders within the industry.
DISPLAY YOUR AOTMP® CERTIFICATION BADGE ON MEMBER DIRECTORY Access to a quick, easy to use, fully searchable database directory of industry professional to broaden your professional network.

INDIVIDUAL FEATURES/ BENEFITS
PREFERRED MEMBER PRICING An AOTMP® Membership shows your commitment to the industry. Not only that, it gives you access to the education, resources, and information needed to effectively develop the skills that help you improve your job performance all at a preferred member price.
INDIVIDUAL DIGITAL BADGE Digital Badging is a simple and trusted way to share and promote membership status, professional credentials, and industry skills. Digital badges provide that extra step in validation and professionalism.
MEMBER DIRECTORY LISTING Being included in the AOTMP® Membership Directory establishes you as a thought leader in the industry.
ONLINE MEMBER COMMUNITY Deepen existing business relationships and make new contacts on a regular basis. As you attend events and meetings, or participate in online discussions, you will forge lasting ties with fellow members who have the same professional interests and business concerns as you.
BUSINESS TOOLS AOTMP® Memberships give you access to an extensive resource library within the community: from essential day-to-day solutions, to strategic plans and best practices.
MEMBER MEETINGS Gain and share knowledge with your peers during all online and live member events.
AOTMP® INSIGHTS PUBLICATION Know what’s happening in the industry by following the news with a monthly industry publication.
WORKING GROUPS / RECOGNITION Volunteering plays a meaningful role in many members’ professional lives. Volunteers learn from each other, share best practices, develop critical business relationships, but most importantly they build lifelong friendships.
AOTMP® AWARDS RECOGNITION The AOTMP® Industry Awards recognize innovation and excellence in the telecom, mobility, and IT management ecosystem among businesses and service providers which positively impact the telecom environment and elevate excellence in their business. All AOTMP® members will be recognized during the ceremony.
MENTOR RECOGNITION (when applicable) As a mentor, you can develop leadership skills, increase your confidence, and gain a personal sense of satisfaction from knowing that you have helped someone. As a mentee, you can expand your knowledge and skills, gain valuable advice from a more experienced person, and build your professional networks.
AOTMP® INSIGHTS CONTRIBUTOR Contributing content allows you to share your thought leadership on industry topics.
AOTMP® INSIGHTS RECOGNITION As a new member, you will be highlighted in the AOTMP® Insights publication.
EVENT RECOGNITION During any live event, you will receive a member ribbon and will be recognized as an AOTMP® member – elevating you as a thought leader within the industry.
DISPLAY YOUR AOTMP® CERTIFICATION BADGE ON MEMBER DIRECTORY Access to a quick, easy to use, fully searchable database directory of industry professionals to broaden your professional network.

EFFICIENCY FIRST® FRAMEWORK 2020 The new standard for telecom, mobility, and IT management excellence

The Efficiency First® Framework is backed by…

…to determine what works and how to quantify good, better, and best business results.

Your guide to telecom, mobility, and IT management mastery.

About the Efficiency First® Framework 2020 Guidebook

Efficiency First® Framework Elements

15 Focus Areas

Optimization Focus

Transformation Focus

8 Stakeholder Groups

7 Performance Areas

10 Core Management Technologies

3 Portfolio Areas

Continuous Improvement Approach

4 Guiding Principles

30 Core Practice Areas

Digital eBook

AOTMP® Member Preferred Pricing

Team Bundle Special Pricing

Digital eBook

AOTMP® Member Preferred Pricing

Team Bundle Special Pricing

About the Efficiency First® Framework 2020

About the Efficiency First® Framework 2020

About the Efficiency First® Framework 2020 Guidebook

Explore the Table of Contents & Guidebook Introduction

EFFICIENCY FIRST^® FRAMEWORK 2020

The new standard for telecom, mobility, and IT management excellence

The Efficiency First^® Framework is backed by…

Continuous Improvement
Approach

About the Efficiency First^® Framework 2020

About the Efficiency First^® Framework 2020

About the Efficiency First^® Framework 2020 Guidebook

Explore the Table of Contents
& Guidebook Introduction