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Robotic Process Automation is a rules-based procedure that guides a software "robot" in completing the steps a worker would perform when completing the same task. Now that you know what Robotic Process Automation is, you can start to better understand how it can benefit your organization. These benefits may include increased processing speeds, and accuracy, for the tasks performed. In addition, Robotic Process Automation can be used to build your organization's security concerns directly into your processes. At the end of this course, you will be able to describe Robotic Process Automation, recognize the benefits of Robotic Process Automation, and identify potential uses for Robotic Process Automation.
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This AOTMP® University Training Bundle includes six (6) courses that offer foundational data privacy best practices.
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Using knowledge gained from prior cloud management courses, this audit and optimization course shows learners the optimal cloud environment and teaches them fundamental roles and tasks within that environment. It also provides learners with a background on both technical and financial cloud audits. This course benefited from the assistance of Shauna Heydecker, National Sales Director with IQ Telecom. Her experience in telecom, mobility, and IT management contributed to the cloud auditing and optimization knowledge base this course provides.
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Nearly one-third of organizations indicate that one of their top challenges in establishing a Telecom Expense Management (TEM) program is creating a business justification. This course provides an overview of telecom expense management, answers questions when one needs to justify the need for TEM and provides clear instructions on how to write a business case for a TEM program.
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Pandemics can affect all departments of all types or organizations, so it’s important to plan for your telecom, mobility, and IT needs in the event of a pandemic. This course not only provides important definitions related to pandemics, but also guides you through a four-step pandemic planning process to help prepare your organization for an outbreak.
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We live in a world that allows us to be constantly connected. Mobile Device Management (MDM) recognizes that telecom managers must learn to balance the benefits of mobility with the challenges of keeping sensitive corporate data secure. This course explores questions that need to be asked, stakeholders that need to be involved, and best practices to consider when implementing an MDM strategy.
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Auditing mobile telecom invoices may uncover billing errors that negatively impact the enterprise mobility management plan. This course uses sample invoices to show the learner what components to expect in their mobile invoices and demonstrate the process of auditing these documents.
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*Member discount applied at checkout AOTMP® Credits valid for the entire AOTMP® University Course Catalog (1 Credit = 1 Course)
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This AOTMP® University Training Bundle includes five (5) intermediate courses that offer cloud management best practices.
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Efficiency First® Framework 2020 defines Data Privacy as the practice of collecting, using, and storing personally identifiable information. Includes one (1) Data Privacy Specialist Certification Exam. Courses sold separately.
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A Request For Proposal (RFP) allows a service provider the opportunity to tell their story in a focused manner that is beneficial to the requestor. When trying to determine how to select a service provider, there are certain steps which need to be taken. This course provides an overview of Requests for Proposal, defines and illustrates the elements within an RFP, and assists the learner with preparing their own Request for Proposal. Although focused on selecting a provider of IT asset disposition services, the concepts contained in this lesson are applicable to other types of RFPs. Cascade Asset Management assisted with the development of this course. Their experience with IT Asset Disposition RFPs was invaluable and this course benefited from the lessons they have learned.
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The cloud environment is a complex place that requires organizations to examine what their business needs are. This course will provide participants with a detailed breakdown of this environment, along with examples of the types of organizations that would use each model. Additionally, in this course, you will learn the basics of cloud provisioning models and how your organization should decide on which strategy to select. -
Telecom service moves, adds, changes and disconnects (MACDs) are common activities that can have a major impact on a telecom budget. However, changes in the telecom environment are not just limited to technical and financial. Learn detailed processes for executing a variety of successful change initiatives.
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This course provides an overview of wireless device security and offers five leading wireless device security recommendations for enterprises of any size.
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This course provides a high-level overview of Voice over Internet Protocol (VoIP), including a brief history of telephone systems, an exploration of computer networking, introduction to terms and technologies used to send VoIP calls, and explanation of the drivers behind VoIP migration.
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At the end of this course, you will recognize the importance of a telecom inventory and be able to distinguish between and recognize types of collateral materials.
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In this course, you will learn the four main stages of inventory management, as well as their substeps.
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In this course, you will be introduced to instructions on how to create an effective KPI, how KPIs relate to the telecom environment, and how they fit into the Efficiency First® Framework.
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This course provides a basic understanding of a telecom inventory and key areas to consider when creating an inventory of telecom assets and services.
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This course reveals why having the right data available at the right time can help you optimize your telecom environment.
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This course shares the steps required to successfully create a telecom services inventory in your organization.
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Numerous organizations across the globe are discovering a need to contain costs and eliminate unnecessary expenses. However, few are prepared to support cost containment and avoidance initiatives because they lack a clear plan and strategy. This course highlights the most common considerations for cost containment and avoidance and features expert guidance for overcoming your obstacles.
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