The 4-1-1 on RPA

**from the July 2020 issue of AOTMP® Insights ** Guess what? You are probably familiar with Robotic Process Automation (RPA). You just may not realize it yet. That is because RPA has existed in many shapes and forms over the years. When you place a call, are redirected to another number or voicemail, and prompted […]

A Peek at AI’s Progress

It seems like every organization is working on Artificial Intelligence (AI) right now. Given this sheer volume of activity, it’s understandably difficult for most technology professionals to keep track of how much AI progress they’re making – and in many cases how much they’ve already made. Fortunately for you (and anyone else paying close attention […]

How Today’s Information Technology is Shaping Your Tomorrow

Your organization is only as valuable as your information technology enables it to be. And this trend shows no sign of slowing down anytime soon. Data is what’s fueling your pricing, your profitability, and your overall business strategy. And technology will play a critical role in influencing your future. But how? The rapid advance of […]

Seven Technologies to Ensure Digital Transformation Success

The recent progress technology has made isn’t impressive – it’s downright mind-blowing! As we approach the end of this decade and reflect, it’s impossible to ignore how far digital transformation has come in the 2010s. Major technology companies like Google, Amazon, Uber, and Facebook have fundamentally changed how we interact with the world. Digital transformation […]

Automation & White-Collar Jobs

While we touched on the impact automation and Artificial Intelligence (AI) can have on your organization months ago, a new study published by the Brookings Institution explores a little-discussed impact these technologies will have on white-collar jobs. Until now, high-tech industries like software publishing or system design have been considered minimally susceptible to automation. However, […]

Tomorrow’s ITSM Trends

As technology grows and changes, it’s no surprise that IT Service Management (ITSM) has done the same. And, while this may mean headaches in the short-term, it also creates nine important ITSM trends moving forward. ITIL4 – The Most Important of All ITSM Trends At this point, agile development is more than a fad – […]

Welcome to the Age of Hyperautomation

Thanks to a combination of business process digitization, constant connectivity, and smart machines, we’ve entered a new age. A technology-driven age. The age of hyperautomation. Hyperautomation Defined While hyperautomation delivers a deeper, more intelligent toolset than previous technologies ever have, this innovation wraps machine learning capabilities, software, and other miscellaneous automation tools into one package […]

Improving Your IoT Security

There are 17 billion internet-connected devices in the world – and more than 40% of them are Internet of Things (IoT) technologies. As the cost of technology and connectivity goes down, these devices will continue to grow more popular than ever. But is your IoT security ready to handle the risks? While people don’t typically […]

AI & Machine Learning Make Security Mobile

If your workday looks anything like mine, the fun doesn’t stop when you leave the office at five o’clock. In fact, most U.S. employees now get their jobs done from outside the office. But this means new challenges for your endpoint security. Today, more organizations than ever are finding it difficult to balance asset management […]

IoT in a Digital Age

In my last blog I spoke about Artificial Intelligence (AI) in the digital age, but IoT can’t be ignored. Why IoT? As we see the world overwhelmed with digital aspects and surrounded by virtual connections, IoT’s role needs to be understood. Otherwise, organizations can’t move into the future. As companies implement massive IoT initiatives, we […]

The Real Impact of Artificial Intelligence

Many of today’s digital transformation projects include a new trend: Artificial Intelligence (AI). In fact, almost any industry can benefit from these intelligent, independent systems. No wonder we’re seeing a rapid rise of AI initiatives at enterprises everywhere. Just think about all the recent advertisements and articles you’ve seen promoting AI. Soon, you’ll start to […]