KPIs Driving Decision-Making

**From the August 2020 issue of AOTMP® Insights** Key Performance Indicators (KPIs) present technology management teams the opportunity to use facts and business metrics to elevate technology into highly valued strategic asset status. KPIs need to be aligned to strategic business objectives, consistently measured, and tracked to identify trends and manage results. If not, the […]

10 Questions That Telecom Analytics Can Answer

1.)  Question: How do telecom analytics contribute to achieving business objectives? Answer:  Measuring, optimizing, and ultimately reducing telecom expenses is a primary business objective for many organizations. Data extracted from a TEM system can provide insight into potential areas for optimization, such as identifying unused mobile devices that can be disconnected and/or fixed lines that […]