The 4-1-1 on RPA

**from the July 2020 issue of AOTMP® Insights ** Guess what? You are probably familiar with Robotic Process Automation (RPA). You just may not realize it yet. That is because RPA has existed in many shapes and forms over the years. When you place a call, are redirected to another number or voicemail, and prompted […]

CPaaS & Its Business Impact

Every successful organization has one thing in common: clear and effective communications. While this sounds obvious, managing an ever-growing list of enterprise messaging and communication applications can be anything but. Fortunately for you, that’s where a Communications Platform as-a-Service (CPaaS) solution can help – provided it doesn’t create more problems than it solves. Why CPaaS […]