I read an article this week from the Chicago Tribune where Paul McDonald, a senior executive of the staffing firm Robert Half, spoke about why organizations need training.
“If companies want to retain the best workforce, they need to look beyond what’s best for the company,” McDonald said. “They need to make sure that their employees feel valued and challenged. They need to put programs in place that make their individual employees increase their knowledge and their experience. They need to value the worth of the individual as much as they value the worth of the company.”
That made me wonder about how companies need training to achieve their desired results. We hear so much about why employees need training, but what does that really mean?
For me, the key to training — and workforce retention — is in content and how it’s delivered. I love the quote from Christopher Pappas that says, “When it comes to eLearning, content means everything. If eLearning content is not masterfully designed, all the rest will just go down the drain.”
At AOTMP® University, content and the user experience is everything. We want to make sure that each person we train understands the material so they can apply it to their everyday work environment.
I have always heard that “if you’re ever concerned about the effectiveness of your content, try to return yourself to your beginner’s mind. There was a time when you didn’t know this content, either.” I am the perfect example of that. When I started at AOTMP®, I was not familiar with telecom, mobility, or IT management. T0day — thanks to our training — it’s a different story.
All-in-all, valuable content is critical and you need training.
Try AOTMP® University today.
Need training? Our experienced staff can help you enroll in courses that make your telecom, mobility, and IT management environment more effective. If you’re looking to update your training program or create continuing education plans for your employees, check us out.